Wrtn Services Terms of Use (“Terms”)

Wrtn Services Terms of Use (“Terms”)

Chapter 1: General Provisions

Article 1 (Purpose)

The purpose of these Terms is to set forth the terms and procedures for the use of the Wrtn Studio Pro services and all related services (collectively referred to as the “Service” or the “Services”) operated by Wrtn Technologies Inc. (hereinafter referred to as the “Company”), as well as other necessary matters. By agreeing to these Terms, you can use the Services without entering into a separate service agreement.

Article 2 (Definition)

The terms used in these Terms are defined as follows:

  1. Studio Pro Service: A service in which members may enter/input certain data to create and produce workflow, widgets, connectors, APIs, and other elements or deliverables that a work automation tools, which can then be made public, sold, or utilized through the “Store” functionality.
  1. Website: The website 'https://studio-pro.wrtn.ai' operated by the Company to provide Services.
  1. Member: A person who has entered into a service agreement in accordance with these Terms and uses the Services provided by the Company.
  1. ID: A combination of letters and numbers selected by the Member and approved by the Company for the identification of the Member and use of the Services.
  1. Password: A combination of letters and numbers selected by the Member to protect their communication privacy.
  1. Content: Refers to codes, characters, audio, sounds, images, videos, shapes, colors, images, etc. (including their combinations) provided by the Company to the Member, including results created within the Services using the functionalities provided by the Services.
  1. Paid Service: Paid features provided within the Services.

Article 3 (Effects of the Terms and its Amendments)

  1. The Company shall post these Terms on the initial service screen page of the Service so that Members can easily access and understand them. However, the content of the Terms may be made available for viewing through a link.
  1. The Company may amend these Terms within the scope that does not violate the “Act on Consumer Protection in Electronic Commerce, Etc.”, “Act on the Regulation of Terms and Conditions”, “Framework Act on Electronic Documents and Transactions”, “Electronic Financial Transactions Act”, “Electronic Signature Act”, “Act on Promotion of Information and Communications Network Utilization and Information Protection, Etc.”, “Door-to-Door Sales Act”, “Framework Act on Consumers”, and other related laws.
  1. If the Company amends these Terms, it will specify the application date and the reason for the amendment and notify the Members by posting the current Terms and the amended Terms on the Company's initial screen page from at least seven days before the application date until the day before the application date. However, if the amendment is unfavorable to the Members, a notice period of at least 30 days will be provided.
  1. If the Member does not explicitly express their intention to terminate the agreement by the application date of the amended Terms as notified in paragraph 3, the Member shall be deemed to have agreed to the amended Terms.
  1. Matters not specified in these Terms and the interpretation of these Terms shall be governed by the Act on Consumer Protection in Electronic Commerce, Act on the Regulation of Terms and Conditions, relevant laws, or customary practices.
  1. The Company may post an ethics guide within the Services that Members must adhere to, which aims to prevent crimes related to the use of Services and respect social ethics. This ethics guide constitutes part of these Terms, and by agreeing to these Terms, the Member is also deemed to have agreed to comply with the ethics guide.

Chapter 2 Service Agreement

Article 4 (Registration and Management of Membership)

  1. The Service agreement is formed when the applicant agrees to these Terms, applies for the use of the Services through the registration process (filling out the Company’s prescribed application form), and when the Company approves the application.
  1. The applicant must use their real name and accurate information, and each Member may only apply for one Service account.
  1. Members who do not enter their real name or actual information will not receive legal protection and may be restricted from using the Services.
  1. Members must update their information online or notify the Company of any changes by email or other means if the information provided during registration changes.
  1. The Company is not responsible for any disadvantages arising from a Member’s failure to notify the Company of any changes in accordance with paragraph 4.

Article 5 (Acceptance of Membership Application)

  1. The Company may withhold approval until the reason for restriction is resolved if any of the following cases apply:
    1. There is no available capacity in the Service-related facilities.
    1. Technical or operational difficulties exist.
    1. Other circumstances where the Company deems it necessary.
  1. The Company may refuse approval in any of the following cases:
    1. The application was made using another person’s name.
    1. The application was made using false information.
    1. The application was made for the purpose of disrupting public order or social morals.
    1. The service rights are rented or resold.
    1. The applicant was disqualified as a Member for violating these Terms and is reapplying within one year.
    1. The application does not meet the requirements set by the Company.

Chapter 3: Obligation of the Company and the Members

Article 6 (Company's Obligations)

  1. The Company shall make every effort to provide the goods or services continuously and stably in accordance with the provisions of these Terms and shall not engage in any conduct prohibited by laws or these Terms or contrary to public morals.
  1. The Company must establish a security system to protect personal information to ensure safe use of the Services by Members and must publicize and comply with the privacy policy.
  1. If the Company recognizes that a Member's opinion or complaint is justified, it must handle it immediately. However, if immediate handling is difficult, the Company must inform the Member of the reason and the processing schedule.

Article 7 (Member's Obligations)

  1. Members must familiarize themselves with and comply with these Terms, the Company's notices, the website usage guide, and must not engage in any of the following actions:
    1. Entering false information when applying for or changing the Service.
    1. Unauthorized use of another person’s information or payment methods.
    1. Altering information posted by the Company or interfering with the Services.
    1. Collecting, storing, posting, or distributing another Member's personal or account information without permission.
    1. Copying, disassembling, reverse engineering, or modifying the Service through unauthorized means.
    1. Using the Service in abnormal ways, such as hacking, using auto-access programs, or causing an overload on the Company's servers, interfering with the normal provision of Services.
    1. Lending or transferring their account to a third party or granting access rights to a third party.
    1. Sending or posting information (e.g., computer programs) prohibited by the Company.
    1. Improperly using the Services, such as engaging in or promoting gambling, entering, exchanging, or posting obscene or indecent information, or linking to obscene sites; transmitting or distributing words, sounds, texts, images, photographs, or video that causes shame, disgust, or fear to others.
    1. Repeatedly posting the same or similar posts or meaningless posts for the purpose of spamming.
    1. Using the Services for profit, advertising, promotions, political activities, or election campaigns without the Company's consent.
    1. Reproducing, distributing, or exploiting information obtained through the Company's Services without permission or commercially using it; exploiting known or unknown bugs.
    1. Deceiving others for personal gain or causing harm to others in relation to the use of the Company's Services.
    1. Infringing the intellectual property rights, such as copyrights, of the Company or third parties.
    1. Damaging the reputation of the Company or third parties or interfering with their business.
    1. Engaging in other illegal or improper acts.
  1. Members must comply with the relevant laws, the provisions of these Terms, the guidelines for using the Service, the precautions announced regarding the Service, and other matters notified by the Company, and shall not engage in any acts that interfere with the Company's business.
  1. Members are responsible for managing their IDs, passwords, payment information, etc., and the Company is not responsible for any issues arising from negligence in management.

Chapter 4: Provision and Use of Services

Article 8 (Use of Services)

  1. Members must comply with the provisions of these Terms to use the Services.
  1. Members can use the Services from the time the Company approves their application. However, certain Services may only be available from specified dates or upon meeting certain conditions.
  1. The Services are available 24 hours a day, 365 days a year. However, the Services may be temporarily suspended for operational or technical reasons. In such cases, the Company will provide prior notice, and in cases of unavoidable circumstances where prior notice is not possible, a post-event notice will be given.
  1. The Company may set or change the types and number of devices eligible for use by each Member.
  1. Members must comply with the Fair Use Policy (FUP) in relation to the Company's Services as follows:
    1. The Fair Use Policy (FUP) requires reasonable and responsible use of Services that allow unlimited usage.
    1. Members must select a plan appropriate to their occupation and business size, and the Company prohibits abnormal uses such as malicious API expansions, bot creation, or account sharing.
    1. Accounts may be blocked or permanently deleted without prior notice if abnormal usage is detected, such as unusually high usage volumes or suspected sharing of account login details with other users. No refunds will be issued in such cases.
  1. Members guarantee and warrant that the data they input and the workflows, connectors, APIs, and other elements or deliverables (including but not limited to files, logic, algorithms, formulas, tools, templates, workflows, processes, apps, agents, APIs, widgets, specific results, and other forms, hereinafter collectively referred to as “Data, etc.) created or produced during the use of the Service do not contain any elements that infringe upon the intellectual property rights, reputation, or other rights of any third party. If any legal or ethical issues arise, or if any disputes or claims arise involving a third party, the Member shall be solely responsible for such issues, dispute, or claims.
  1. The Company makes no representations or warranties regarding any characteristics of the Data, etc., including legality, functionality, operability, usefulness, connectivity, security, reliability, or continuous availability. In the event of any legal or ethical issues, or any disputes with third parties, including other Members, arising in connection with any such Data, etc., all responsibility shall lie with the Member.
  1. Matters regarding the use of Services not specified in these Terms are subject to the Company's posted guidelines on the website or separately announced notices.
  1. Wrtn provides Services to users under the age of 14 if there is parental consent.

Article 9 (Paid Services)

  1. The Services shall be provided as a paid service, in principle. However, the Company may provide all or part of its Services to all or some of the Members without any fee.
  1. Specific details regarding paid Services shall be determined by the notices of paid Services or separate operating policies for paid Services.
  1. The Company shall clearly display the following items in the notice of the respective paid Services or separate paid Service operation policies for easy access by Members:
    1. The name or title of the paid Service
    1. The content, usage method, fee, payment method, and other usage conditions of the paid Service
    1. The conditions and procedures for refunds of paid Service fees
    1. Matters related to the suspension and modification of paid Services
  1. Members wishing to use paid Services must comply with the paid Service notices or paid Service operation policies, and in the event of a conflict between these Terms and the paid Service notices or paid Service operation policies, the latter shall take precedence.

Article 10 (Suspension of Service Provision)

  1. The Company may suspend all or part of the Services in the following cases:
    1. When the telecommunications service provider under the Telecommunications Business Act ceases to provide Services.
    1. When service provision is impossible due to a power outage.
    1. When unavoidable due to relocation, maintenance, or construction of facilities.
    1. When normal Service provision is difficult due to facility malfunctions or excessive use of the Services.
    1. When a state of emergency arises or is expected due to war, incident, natural disaster, or other equivalent national emergencies.
    1. When external partners, such as Naver-operated 'Clova Studio' servers used by the Company to provide Services, encounter issues that disrupt normal Service provision.
  1. The Company may conduct regular inspections when necessary to provide Services, and the regular inspection times shall be announced on the Service provision screen.
  1. The Company may conduct emergency inspections if the Services are unstable or require urgent improvements, and the inspection times will be announced within the Service.
  1. The Company shall compensate Members for damages caused by the temporary suspension of Services without a justifiable reason. However, this does not apply if the Service is suspended for the reasons listed in paragraph 1 of this Article or if the Company proves that it was not willfully or negligently responsible for the Service suspension.
  1. The Company may discontinue the Service in the event of significant managerial reasons, such as business closure due to the transfer, division, or merger of business, expiration of content provision contracts, or substantial deterioration in profitability. In this case, the Company will notify the suspension date and reasons at least 30 days prior through the app's initial screen or a connected screen, the Company website, or other Service provision screens, and notify the Members.

Article 11 (Withdrawal of Membership and Cessation of its Rights)

  1. A Member may request to terminate (withdraw from) the service agreement at any time, and the Company will process the membership withdrawal immediately.
  1. The Company may restrict or suspend membership qualifications or terminate the service agreement if the Member falls under any of the following reasons:
    1. Submitting false information during the membership application.
    1. Failing to fulfill debts related to the Company’s service usage fees or other liabilities in connection with the use of the Company's services.
    1. Interfering with another person's use of the service or stealing their information, thereby disrupting electronic commerce order.
    1. Using the service to engage in activities that are prohibited by laws or these Terms or that go against public order and morals.
  1. When the Company imposes restrictions on service use as defined in paragraph 2, it will notify the Member of the following:
    1. Reason for the restriction.
    1. Type and duration of the restriction.
    1. How to appeal against the restriction.
  1. The Company may suspend the use of the account until investigations are completed if:
    1. A legitimate report is received that the account has been hacked, stolen, or used for criminal activities.
    1. Any other reason necessitates a temporary measure similar to the above.
  1. If the same violation is repeated more than twice after the Company has restricted or suspended the membership qualification, or if the reason is not corrected within 30 days, the Company may terminate the Member's qualification.
  1. If the Company terminates the Member’s qualification, it will delete the Member’s registration. In such cases, the Company will notify the Member and provide at least 30 days before the deletion to allow the Member to make a statement.
  1. If the Member violates these Terms and the Company imposes sanctions accordingly, the Company is not liable for any damages arising from the Member’s inability to use the services and will not issue any refunds or compensation related to paid services.

Article 12 (Provision of Information)

The Company may provide Members with information deemed necessary during the use of the Services via email, postal mail, or other methods. However, if the information is of a promotional nature, the Company will obtain the Member’s consent for receiving such information.

Article 13 (Posting of Advertisements)

  1. The Company may post advertisements on service screen pages, the website, email, etc., in relation to the operation of the Services.
  1. The Services may include banners or links connecting to advertisements or services provided by third parties.
  1. If a Member connects to third-party advertisements or services via the links mentioned in paragraph 2, the services provided in those areas are outside the Company’s service domain. Therefore, the Company does not guarantee their reliability or safety and is not responsible for any damages incurred by the Member.

Article 14 (Use of Services and Management of Contents)

  1. The Company may review content to determine its legality or compliance with AI ethical guidelines and may delete or refuse to post content that is reasonably deemed to violate the Company’s policies or laws. However, this does not mean that all content will be reviewed, so please do not assume that the Company will review all content.
  1. If a Member violates applicable laws or these terms, or if the Company deems it necessary, such as when detecting abnormal usage, the Company may delete the Member’s Data, etc. from the Studio Pro Service, including the Store, at any time, or impose temporary or permanent usage restrictions, or take other actions regarding the Data, etc. in accordance with these terms. The Company shall not bear any responsibility in connection with the foregoing, including any responsibility to the Members (including but not limited to Members who disclosed or sold the Data, etc., or Members who used or purchased the Data, etc. directly, or used it in the production of their own Data, etc.).
  1. The Company may monitor the Members’ use of the Services and the Data, etc. on the Services, either before or after the fact, solely for the purpose of detecting and preventing violations of applicable laws or these terms (including responding to such violations). For the avoidance of doubt, the Company is not obligated to perform such monitoring.
  1. The Company may store data related to the Member’s use of the Service, including the Data, etc., for backup and other purposes. For clarification, the Company is not obligated to perform such storage.

Article 15 (Attribution of Copyrights, etc.)

  1. Members retain ownership of all intellectual property rights related to their content. In other words, the content created by Members remains their property.
  1. When a Member discloses Data, etc. to other Members through the Store function during the use of the Service, such disclosure shall constitute the Member granting, at their own responsibility, a royalty-free, worldwide, and perpetual license allowing other Members to use the Data, etc. (for the avoidance of doubt, this shall not include a right to reproduce or distribute any modification or alteration of the Data, etc., which does not amount to a derivative work) or to create a derivative work utilizing such Data, etc. The Member also guarantees that it has the legal right to grant such license. However, the Member may restrict the scope of the license granted for the Data, etc. or grant such license for a fee, when using the Store function, in accordance with the Company’s policy.
  1. Due to the nature of the Service, the Company does not guarantee that the results created using the Service’s functions or the information exposed during the creation process do not infringe on the copyrights or other intellectual property rights of others. The responsibility for using such results lies with the Member.
  1. The Company may store, reproduce, modify, publicly transmit, display, distribute, or create derivative works of posts made by Members or results created using the Service’s functions, for purposes such as exposure within the Services, promotional use, operational improvements, and research for the development of new services.
  1. The Company does not share Members' files and data with others except as explained in the Service Terms and Privacy Policy.
  1. Members warrant that the texts, images, and other materials they enter during the use of the Services do not infringe on the intellectual property rights or other rights of third parties. If a Member violates this warranty, resulting in litigation, objections, claims, or any disputes between third parties, the Member, and the Company, the Member shall indemnify the Company and resolve the dispute, compensating the Company for any resulting damages.
  1. This Article shall remain effective during the operation of the Services and continue to apply even after the Member withdraws from the Service.
  1. In cases where Article 103 of the Copyright Act applies, the Company may suspend reproduction and transmission.

Chapter 5: Order and Payment Related to Goods

Article 16 (Payment)

  1. By clicking on the "Purchase," "Pay," or "Confirm" buttons for paid services, the service usage agreement is formed according to these Terms and the posted purchase conditions, and the usage fee is charged. The charging and payment of fees shall follow the policies or methods established by the selected payment method.
  1. Members can pay for paid services using various card payment methods, such as prepaid cards, debit cards, and credit cards. The Company does not charge any additional fees for paid services beyond what is specified for the payment method.
  1. Unless otherwise specified within the Services, paid services commence upon the payment of fees by the Member.
  1. The usage fee is automatically charged on a monthly basis through the payment method registered by the Member, and the usage period is automatically renewed on the same date each month. If the payment date does not exist in a specific month, the payment will be made on the last day of that month.
  1. If a Member changes to a higher-tier paid service (meaning a service with a higher fee) during the use of a paid service, the fee for the higher-tier service will be charged from the date of the change, and there will be no refund for the previous service. Specific details regarding this matter are subject to the Company's paid service notices or separate paid service operation policies.
  1. Minors under 19 years of age must obtain the consent of a legal guardian (parent) to enter into a paid service agreement. The statement of consent from the legal guardian regarding the service agreement is confirmed by submitting the necessary documents specified by the service to the customer center via email. If a minor under 19 years of age enters into a paid service agreement without the guardian’s consent, the minor or the guardian may cancel the agreement.

Article 17 (Withdrawal of Subscription, etc.)

  1. Members who have entered into a purchase agreement for paid services with the Company may withdraw their subscription within seven days from the latest of the payment date or the date on which the content becomes available, provided that the paid service has not been used at all.
  1. Withdrawal rights may be restricted for services for which withdrawal is not possible as prescribed by the “Act on the Protection of Consumers in Electronic Commerce, Etc.” and other relevant laws. If the relevant law requires measures to restrict withdrawal rights, the Company shall take those measures.
  1. Notwithstanding paragraphs 1 and 2, Members may withdraw from the subscription within three months from the date the purchased paid content becomes available, or within 30 days from the date they became aware or could have become aware that the content differs from what was advertised or what was agreed upon in the purchase contract.
  1. When a Member withdraws from the subscription, the Company will verify the purchase details through the payment method provider. The Company may contact the Member using the information provided to confirm the Member’s legitimate reason for withdrawal and may request additional evidence. Until such verification is completed, the transaction may be suspended or canceled.
  1. Matters regarding refunds for subscription withdrawal or mid-term termination that are not stipulated in this Article shall follow the Company's paid service notices or separate paid service operation policies.

Article 18 (Refunds of Overpayments)

  1. If overpayments occur, the Company shall refund the overpayments to the Member. However, if the overpayment was due to the Member’s error without the Company’s intent or negligence, the actual costs incurred for the refund may be borne by the Member within reasonable limits.
  1. The Company may cancel payments or refund overpayments through the payment method selected by the Member.
  1. The Company may contact the Member using the information provided by the Member to process the refund of overpayments and may request the provision of necessary information.

Chapter 6: AI Ethics Regulations

Article 19 (AI Ethics Regulations)

  1. All members of the Company value AI ethics and comply with the Company's own AI ethics regulations, which are established to prevent and mitigate issues that may arise when using Wrtn’s services.
  1. Wrtn aims to provide a user-friendly and valuable AI experience. In this process, Wrtn prioritizes generating correct expressions and protecting personal information while striving to prevent the generation of incorrect or biased information.

Article 20 (Obligations of Users of the Service)

  1. Members must not use the Service for malicious purposes or cause reputational harm to the Company or the Service through malicious use. Malicious use includes generating biased outputs, such as unfairly discriminatory opinions or value judgments, through intentional input during the use of the Service, as well as other problems caused by malicious use.
  1. When publicly disclosing AI-generated outputs (hereinafter “AI Outputs”) through SNS services or other methods, Members must ensure that the outputs do not contain copyright infringements, violent expressions, obscene expressions, discriminatory expressions, or other inappropriate information that infringes on the rights of third parties, causes disadvantages, damage, or discomfort to others. Members are fully responsible for any legal or ethical issues or disputes with third parties arising from the AI Outputs.
  1. If a Member discovers any problematic or potentially problematic outputs generated by the Service, they must immediately notify the Company and actively cooperate with the Company to improve the relevant aspects.
  1. Members who fail to comply with these regulations may have their access restricted or suspended without prior notice, in accordance with Chapter 4, and the Company shall not be liable for such actions.
  1. If a Member causes harm to the Company by publicly disclosing AI Outputs, the Member shall bear legal responsibility.
  1. The inputs and outputs generated by a Member during the use of the Service may be utilized to improve the Service’s engine and for model evaluation to provide better services.

Article 21 (Scope of Application of AI Ethics Regulations)

The AI ethics regulations of the Company may be continuously revised, and the Company will notify Members of such changes.

Chapter 7: Miscellaneous

Article 22 (Disclaimer and Reliefs)

  1. If the Company or Member violates these Terms and causes damage to the other party, they shall be liable for compensation. However, this does not apply if there was no intent or negligence.
  1. The Company is not liable for damages incurred by Members due to the following reasons, except when caused by the Company’s intent or negligence:
    1. Service suspension due to maintenance, replacement, regular inspection, construction, or other similar reasons for service-related facilities (except when caused by the Company’s intent or negligence).
    1. Service disruption due to the Member’s intent or negligence.
    1. Lack of reliability or accuracy in posts made by other Members.
    1. Transactions or disputes arising between Members or between a Member and a third party through the service.
    1. Use of free services.
    1. Failure to achieve the expected benefits from using the service.
    1. Disclosure of Member information due to failure to manage account passwords, mobile device passwords, or passwords provided by open market operators (except when caused by the Company’s intent or gross negligence).
    1. Inability to use all or part of the content due to changes in mobile devices, phone numbers, OS versions, international roaming, or carrier changes (except when caused by the Company’s intent or gross negligence).
    1. Deletion of content or account information provided by the Company (except when caused by the Company’s intent or gross negligence).
    1. Unauthorized access to the server or abnormal interference with server access through the use of programs (except when caused by the Company’s intent or gross negligence).
    1. Other reasons not attributable to the Company that are equivalent to the above-listed reasons.
  1. The Company does not guarantee the legality, originality, exclusivity, reliability, accuracy, truthfulness, or fitness for a particular purpose of AI Outputs. The Company is not liable for the failure to obtain the expected benefits or damages resulting from the outputs obtained through the service.
  1. All responsibility for problems arising from the use of AI Outputs lies with the Member, and the Company assumes no responsibility.
  1. The Company is not responsible for the accuracy or reliability of information, materials, or content posted on the bulletin board by Members, and Members must use the service at their own risk.
  1. The Company is not liable for the accuracy, reliability, or content of information, materials, or facts posted by Members or found through searches or recommendations within the service.
  1. The Company is not responsible for damages incurred by Members due to their own intent or negligence, or for psychological harm caused by other Members.
  1. Members are fully responsible for any damages arising from or related to the posts or data transmitted by them.
  1. If the Company suffers damages due to a Member’s violation of these Terms, the violating Member must compensate the Company for all damages and indemnify the Company against such damages.

Article 23 (Notices to Members)

  1. When the Company notifies Members, it may do so via the Member's email address, mobile phone number, text message (SMS/MMS), or other means.
  1. For notifications to unspecified Members, the Company may substitute individual notifications by posting them on the Company’s website for at least seven days. However, individual notifications will be provided for matters significantly affecting the Member’s transactions.

Article 24 (Jurisdiction and Governing Law)

  1. These Terms shall be governed by and interpreted in accordance with the laws of the Republic of Korea.
  1. The Company and the Member shall make every effort to resolve disputes arising from the use of the Services amicably.
  1. If a lawsuit arises between the Company and the Member, the competent court with jurisdiction according to the Civil Procedure Act shall have jurisdiction.

[Addendum]

These Terms of Use for the WRTN Studio Pro Service shall apply from September 23, 2024 (Monday).

The copyright of these Terms belongs to Wrtn Technologies Inc., and any unauthorized reproduction, distribution, transmission, or other copyright infringement is strictly prohibited.